NALVETH
ESEN

HERE TO SUPPORT YOU

How can we help?

Support and information about NALVETH apps, games and platforms.

Contact NALVETH

Prepare your inquiry and review it before sending it from your email app.

Do not include patient data, passwords, your customers’ details or other identifiable information.

This website does not send or store this inquiry. You can also email support@nalveth.dev.

Frequently asked questions

Where can I download the apps and games?
  • Vademys: Available on the App Store.
  • Taxonys: Available on the App Store and Google Play.
  • Kalquis: Available on the App Store and Google Play.
  • Mercadys: Available on the App Store.
  • Harmoniosa: Available on the App Store.
  • Party Protocol: Available on the App Store and Google Play.

Android versions of Vademys, Mercadys and Harmoniosa are coming soon. Availability may vary by country or region.

Where can I find each product’s privacy information?
Each product page links to its privacy and support information. Taxonys, Mercadys and Party Protocol have specific policies; Vademys, Kalquis and this website are covered by the general policy. Harmoniosa and Bistrito publish their own policies on their websites.
Does Mercadys store my sales in the cloud?
No. Sales, inventory, cash register and customer data are stored on your device, and NALVETH has no copy. Before you switch phones or delete the app, create a backup in the app and keep it somewhere safe. See the Mercadys privacy policy.
Why do I see ads?
Our apps and games are free and funded by advertising. Mercadys never shows ads while you are selling or taking payment. You can review your ad choices in each app’s privacy settings (where your region requires it) and in your device settings. Learn more in the advertising section.
How do I delete my data?
See the instructions for deleting local data. Removing an app and its backups are separate actions.
I need help with Harmoniosa
Harmoniosa has its own support at harmoniosa.com/support ↗, with FAQs about the game, progress and rewarded ads.
I need help with Bistrito
Bistrito has its own support channels and terms. Visit bistrito.com/soporte ↗. For an order, contact the restaurant you sent it to.